At Dalia The Collection, we want you to be completely satisfied with your purchase. If something isn’t quite right, we’re here to help with a respectful and fair return process.
Returns
If you wish to return an item, please submit your return request within 3 days of receiving your order. As long as your request is made within this 3-day window, your return will be honored, even if we respond after the window has passed.
To be eligible for a return:
-
Items must be unworn, undamaged, and in their original condition
-
All original tags must still be attached
-
Items must be returned in their original packaging
Returns that do not meet these conditions may not be accepted.
Missed the 3-Day Window?
If more than 3 days have passed, you may still reach out to request a store credit. This credit can be used toward a future purchase.
Important Note About Noor Dresses
Our Noor dresses do run slightly small. We kindly ask that you measure yourself carefully before placing your order and follow the styling and wearing instructions provided in the product description. This will help ensure the best fit and experience with your purchase.
How to Request a Return
Email us at daliathecollection@gmail.com with the following:
-
Full name
-
Order number
-
Reason for return
-
Photos (if the item is incorrect or damaged)
Once your return is approved, we will provide return instructions.
Please Note
-
Customers are responsible for return shipping costs
-
Store credits will be issued once the item is received and inspected
-
Sale items and custom orders are final sale and cannot be returned or exchanged
Thank you for shopping with Dalia The Collection where every piece is made with intention, elegance, and care.